Sheng Yu Machinery Co., Ltd. (hereinafter referred to as "the Company") values your privacy and is committed to complying with the Personal Data Protection Act and other relevant legal regulations. This Privacy Policy explains how we collect, process, and use your personal data when you visit our website, as well as the measures we take to protect your rights. Please read the following carefully.
1. Scope of Data Collection and Use
1.1 Scope of Application
This Privacy Policy applies to personal data collected when you use the services of this website. It does not apply to external websites linked from this website or personnel not directly managed or authorized by the Company.
1.2 Types of Collected Data
In accordance with Taiwan's Personal Data Protection Act, we collect the following categories of personal data:
- Personal Information (C001, C003): Name, email address, phone number, company name, and job title when using features such as "Contact Us," "Member Registration," or other interactive tools.
- Browsing Data (C011): IP address, access time, browser type, and browsing/clicking behavior. These records are used internally for service analysis and are never disclosed publicly.
1.3 Purpose of Use
We collect and use your personal data for the following specific purposes as defined by Taiwan's Personal Data Protection Act:
- Purpose Code 090 - Consumer, Customer Management and Service: To provide requested services and respond to your inquiries
- Purpose Code 148 - Website Management: To enhance the functionality and user experience of the website
- Purpose Code 157 - Research, Development: To conduct internal analysis for service improvement
Data will only be used for additional purposes with your explicit consent or as permitted by law.
1.4 Data Retention Period
Your personal data will be retained for the duration necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Generally, we will retain your data for:
- Inquiry records: 3 years from the date of inquiry
- Website browsing data: Up to 12 months
1.5 Consequences of Not Providing Personal Data
If you choose not to provide the requested personal information, we may not be able to:
- Respond to your inquiries or provide requested services
- Process your requests or applications
- Provide you with product information or updates
2. Protection of Personal Data
2.1 Security Measures
We implement comprehensive security measures to safeguard your personal data, including:
- Firewall protection and antivirus systems
- Restricted access to personal information (authorized personnel only)
- Mandatory confidentiality agreements for all personnel with access to personal data
- Legal action against any breach of confidentiality obligations
2.2 Confidentiality in Outsourced Operations
When the Company needs to entrust third parties to process personal data for business purposes, we will:
- Ensure third parties sign confidentiality agreements
- Implement necessary monitoring measures to ensure compliance
- Verify that third parties meet our security standards
3. Data Sharing and Cross-Border Transfer Policy
3.1 Data Sharing
Your personal data will not be provided, exchanged, rented, or sold to third parties without your explicit consent, except in the following circumstances as permitted by Taiwan's Personal Data Protection Act:
- When required by law or a legitimate request from a judicial or government authority
- To protect your life, body, freedom, or property from imminent danger
- To cooperate with public agencies or academic research institutions for public interest purposes, provided the data is processed to anonymize personal information
- When your actions on this website violate our terms of service, infringe on the rights of other users, or cause harm, and disclosure is necessary to take appropriate legal action
- When disclosure is necessary for the benefit of the data subject and it is not possible to obtain the data subject's consent in a timely manner
4. Cookie Policy
4.1 Use of Cookies
This website uses cookies to provide optimal services. Cookies are small text files that help the website remember your preferences and improve your browsing experience.
You can adjust your browser settings to refuse cookies at any time. However, please note that certain features of the website may not function properly if cookies are disabled.
4.2 Types and Purposes of Cookies
- Essential Cookies: Necessary for the basic operation of the website (no consent required)
- Performance Cookies: Used to analyze user behavior and improve site performance
- Functional Cookies: Store your preferences to provide a personalized experience
- Marketing Cookies: Used for promotional purposes (requires your consent)
5. Your Rights Under Taiwan's Personal Data Protection Act
In accordance with Article 3 of Taiwan's Personal Data Protection Act, you have the following rights regarding your personal data:
- Right to Inquire and Review: You may inquire whether we hold your personal data and request to review such data
- Right to Request Copies: You may request copies of your personal data
- Right to Supplement or Correct: You may request to supplement or correct your personal data
- Right to Stop Collection, Processing, or Use: You may request that we cease collecting, processing, or using your personal data
- Right to Delete: You may request the deletion of your personal data
- Right to Withdraw Consent: You may withdraw your consent for data processing at any time
How to Exercise Your Rights: To exercise any of these rights, please contact us using the information provided at the end of this policy. We may charge a reasonable fee for providing copies of your personal data in accordance with applicable regulations. We will respond to your request within 30 days.
Note: The Company may refuse your request if it is prohibited by law or adversely affects the rights and interests of others. If your request is refused, we will notify you of the reason.
6. Amendments to the Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legal regulations, business needs, or industry best practices. Any revised terms will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
7. Compliance with Taiwan's Personal Data Protection Act
This Privacy Policy is established in accordance with Taiwan's Personal Data Protection Act (hereinafter "the Act"). The Company is committed to protecting your personal data in compliance with all applicable provisions of the Act and related regulations.
If you believe that your rights under the Act have been violated, you may file a complaint with:
- National Development Council, Department of Legal Affairs (Personal Data Protection Task Force)
- Your local district court
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or wish to exercise your rights under Taiwan's Personal Data Protection Act, please contact us.
Last Updated: December 2025
This Privacy Policy is governed by the laws of Taiwan